G2 Vendor Directory

BigCommerce vs. Mekari Qontak

A side-by-side comparison based on G2 review data.

MetricBigCommerce

by Commerce

Mekari Qontak

by Mekari

Overall rating4.24.7
Review count58242
Ease of use8.79.5
Ease of setup8.59.7
Quality of support8.59.4
Meets requirements8.59.4
NPS46.59685990.243902
Small Business76.6%47.6%
Mid-Market19.2%45.2%
Enterprise4.2%7.1%
Total page views1,6872,523
Total LLM citations17,1542,715

BigCommerce

Your business was never one-size-fits-all. BigCommerce, powered by Commerce, is a flexible, open commerce platform built to match. Run hosted, headless, or fully composable — and power both B2C and B2B storefronts from a single back end, without compromise. Design visually with an advanced drag-and-drop editor or go deeper with full API and code access, convert more with an optimized one-page checkout, and get paid your way with 20+ embedded payment providers and 130+ payment solutions — with no extra fees.

Pros

  • Ease of Use
  • Customer Support
  • Easy Integration
  • Product Management
  • Easy Setup
  • Customer Service

Mekari Qontak

Mekari Qontak is a leading and expert provider of enterprise Omnichannel CRM technology leveraging scalable API technology. Built on a SaaS model, Qontak enables businesses to rapidly grow their sales, customer service and operations. Our solutions empower businesses using WhatsApp & Instagram, social media, e-commerce, voice calls, KPIs and offline activities within a unified SaaS CRM technology.

Pros

  • Ease of Use
  • User Interface
  • Integration
  • Intuitive
  • Customer Support
  • User-Friendly