BigCommerce vs. Luminous
A side-by-side comparison based on G2 review data.
| Metric | BigCommerce | Luminous |
|---|---|---|
| Overall rating | 4.2 | 4.8 |
| Review count | 582 | 22 |
| Ease of use | 8.7 | 9.2 |
| Ease of setup | 8.5 | 9.4 |
| Quality of support | 8.5 | 10.0 |
| Meets requirements | 8.5 | 9.4 |
| NPS | 46.596859 | 86.363636 |
| Small Business | 76.6% | 90.5% |
| Mid-Market | 19.2% | 9.5% |
| Enterprise | 4.2% | 0.0% |
| Total page views | 1,687 | 426 |
| Total LLM citations | 17,154 | 1,427 |
BigCommerce
Your business was never one-size-fits-all. BigCommerce, powered by Commerce, is a flexible, open commerce platform built to match. Run hosted, headless, or fully composable — and power both B2C and B2B storefronts from a single back end, without compromise. Design visually with an advanced drag-and-drop editor or go deeper with full API and code access, convert more with an optimized one-page checkout, and get paid your way with 20+ embedded payment providers and 130+ payment solutions — with no extra fees.
- Ease of Use
- Customer Support
- Easy Integration
- Product Management
- Easy Setup
- Customer Service
Luminous
The go-to operating system for ecommerce brands. Most ecommerce solutions are either poorly built online tools with no support or ultra-expensive ERPs that are full of unnecessary features. In between that is Luminous, the first system made for the unmet needs of ecommerce operations and inventory.
- Ease of Use
- Onboarding
- Customer Support
- Integrations
- Reliability
- Staff Service