G2 Vendor Directory

BigCommerce vs. iVend Retail

A side-by-side comparison based on G2 review data.

MetricBigCommerce

by Commerce

iVend Retail

by CitiXsys

Overall rating4.24.7
Review count58211
Ease of use8.79.4
Ease of setup8.58.8
Quality of support8.58.3
Meets requirements8.59.7
NPS46.59685981.818182
Small Business76.6%18.2%
Mid-Market19.2%63.6%
Enterprise4.2%18.2%
Total page views1,687130
Total LLM citations17,1541,365

BigCommerce

Your business was never one-size-fits-all. BigCommerce, powered by Commerce, is a flexible, open commerce platform built to match. Run hosted, headless, or fully composable — and power both B2C and B2B storefronts from a single back end, without compromise. Design visually with an advanced drag-and-drop editor or go deeper with full API and code access, convert more with an optimized one-page checkout, and get paid your way with 20+ embedded payment providers and 130+ payment solutions — with no extra fees.

Pros

  • Ease of Use
  • Customer Support
  • Easy Integration
  • Product Management
  • Easy Setup
  • Customer Service

iVend Retail

iVend Retail by CitiXsys is an integrated Point of sale software application delivered on cloud. Our SaaS platform empowers retailers to provide exceptional customer experiences throughout the entire shopper journey. iVend Retail includes complete infrastructure and application management solutions for head-office, backoffice and customer-facing operations with software modules for point of sale (POS), mobile POS, customer loyalty, retail reporting and analytics with out-of-the-box integrations to Magento Commerce, Shopify, Sage 300cloud and X3, Microsoft Dynamics 365 Business Central, SAP

Pros

  • Integrations
  • Time Efficiency
  • Features
  • Reliability
  • Cloud-Based POS