BeyondTrust Remote Support vs. Symantec PAM

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.

Symantec PAM is designed to prevent security breaches by protecting sensitive administrative credentials, controlling privileged user access, proactively enforcing security policies, and monitoring and recording privileged user activity across virtual, cloud, and physical environments. The solution provides a privileged credential vault, session recording, threat analytics, host-based access control for mission-critical servers, and application-to-application password management to address non-human actors, such as applications, configuration files, and scripts.