G2 Vendor Directory

BeyondTrust Remote Support vs. SSH PrivX

A side-by-side comparison based on G2 review data.

MetricBeyondTrust Remote Support

by BeyondTrust

SSH PrivX

by SSH Communications Security

Overall rating4.74.4
Review count39657
Ease of use9.49.1
Ease of setup8.98.3
Quality of support9.39.0
Meets requirements9.59.0
NPS79.94923957.142857
Small Business15.0%20.0%
Mid-Market36.5%34.5%
Enterprise48.6%45.5%
Total page views899364
Total LLM citations6,953720

BeyondTrust Remote Support

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Security
  • Reliability
  • Security Focus

SSH PrivX

PrivX is a Privileged Access Management (PAM) solution designed to help organizations secure and manage access to sensitive systems and data across hybrid and multi-cloud environments. As cyber threats become increasingly sophisticated, PrivX provides a scalable and cost-effective approach to safeguarding critical assets while ensuring compliance with various regulatory standards. Targeted primarily at IT administrators, security teams, and organizations operating within complex cloud infrastructures, PrivX is adaptable for businesses of all sizes.

Pros

  • Ease of Use
  • Security
  • Secure Access
  • Customer Support
  • Accessibility
  • Auditing