G2 Vendor Directory

BeyondTrust Remote Support vs. Sonrai Security

A side-by-side comparison based on G2 review data.

MetricBeyondTrust Remote Support

by BeyondTrust

Sonrai Security

by Sonrai Security

Overall rating4.74.5
Review count39626
Ease of use9.48.8
Ease of setup8.99.0
Quality of support9.39.3
Meets requirements9.59.3
NPS79.94923973.076923
Small Business15.0%19.2%
Mid-Market36.5%42.3%
Enterprise48.6%38.5%
Total page views899257
Total LLM citations6,953650

BeyondTrust Remote Support

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Security
  • Reliability
  • Security Focus

Sonrai Security

Sonrai Security is a leading cloud privileged access management solutions provider. With a mission to empower enterprises of all sizes to innovate securely and confidently, Sonrai Security delivers identity, access, and privilege security for companies running on AWS, Azure, and Google Cloud platforms. The company is renowned for pioneering the Cloud Permissions Firewall, enabling one-click least privilege while supporting developer access needs without disruption.

Pros

  • Security
  • Cloud Security
  • Cloud Management
  • Ease of Use
  • Cloud Technology
  • Customer Support