G2 Vendor Directory

BeyondTrust Remote Support vs. Silverfort

A side-by-side comparison based on G2 review data.

MetricBeyondTrust Remote Support

by BeyondTrust

Silverfort

by Silverfort

Overall rating4.74.8
Review count39618
Ease of use9.49.9
Ease of setup8.99.3
Quality of support9.39.9
Meets requirements9.59.4
NPS79.94923988.888889
Small Business15.0%44.4%
Mid-Market36.5%38.9%
Enterprise48.6%16.7%
Total page views899457
Total LLM citations6,9532,287

BeyondTrust Remote Support

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Security
  • Reliability
  • Security Focus

Silverfort

Silverfort’s Unified Identity Protection Platform is the first to consolidate security controls across corporate networks and cloud environments to block identity-based attacks. Using innovative agentless and proxyless technology, Silverfort seamlessly integrates with all existing IAM solutions (e.g., AD, RADIUS, Azure AD, Okta, Ping, AWS IAM), extending coverage to assets that could not previously have been protected, such as legacy applications, IT infrastructure, file systems, command-line tools, and machine-to-machine access.

Pros

  • Security
  • Ease of Use
  • MFA Security
  • Setup Ease
  • Time-Saving
  • Ease of Management