G2 Vendor Directory

BeyondTrust Remote Support vs. Segura 360° Privilege Platform

A side-by-side comparison based on G2 review data.

MetricBeyondTrust Remote Support

by BeyondTrust

Segura 360° Privilege Platform

by Segura

Overall rating4.74.8
Review count39676
Ease of use9.49.4
Ease of setup8.99.3
Quality of support9.39.7
Meets requirements9.59.5
NPS79.94923992
Small Business15.0%10.5%
Mid-Market36.5%23.7%
Enterprise48.6%65.8%
Total page views899383
Total LLM citations6,953978

BeyondTrust Remote Support

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Security
  • Reliability
  • Security Focus

Segura 360° Privilege Platform

Segura (formerly senhasegura) is an identity security company focused on Privileged Access Management (PAM). Its platform is designed to support IT teams managing complex identity security needs, helping organizations protect and manage privileged identities across hybrid and cloud environments. Segura supports use cases like credential vaulting, session monitoring, least privilege enforcement, and secrets management for DevOps and cloud workloads.

Pros

  • Ease of Use
  • Security
  • Customer Support
  • Access Management
  • Data Security
  • Solution Integration