BeyondTrust Remote Support vs. SecureLink Enterprise Access
A side-by-side comparison based on G2 review data.
| Metric | BeyondTrust Remote Support | SecureLink Enterprise Access |
|---|---|---|
| Overall rating | 4.7 | 4.3 |
| Review count | 396 | 54 |
| Ease of use | 9.4 | 8.7 |
| Ease of setup | 8.9 | 8.7 |
| Quality of support | 9.3 | 8.7 |
| Meets requirements | 9.5 | 8.7 |
| NPS | 79.949239 | 59.259259 |
| Small Business | 15.0% | 3.7% |
| Mid-Market | 36.5% | 40.7% |
| Enterprise | 48.6% | 55.6% |
| Total page views | 899 | 83 |
| Total LLM citations | 6,953 | 109 |
BeyondTrust Remote Support
BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.
- Ease of Use
- Remote Access
- Remote Support
- Security
- Reliability
- Security Focus
SecureLink Enterprise Access
Trying to authenticate, provision, and audit a rotating population of support technicians is a challenge that often results in shared logins, security vulnerabilities, and a lack of vendor accountability. SecureLink Enterprise Access allows you to manage and control the critical access your third parties need to systems, servers, and databases via a single solution, without having to sacrifice efficiency or security.