G2 Vendor Directory

BeyondTrust Remote Support vs. Rippling

A side-by-side comparison based on G2 review data.

MetricBeyondTrust Remote Support

by BeyondTrust

Rippling

by Rippling

Overall rating4.74.7
Review count39614,752
Ease of use9.49.5
Ease of setup8.99.4
Quality of support9.39.3
Meets requirements9.59.6
NPS79.94923985.401574
Small Business15.0%31.5%
Mid-Market36.5%63.0%
Enterprise48.6%5.5%
Total page views89967,125
Total LLM citations6,953110,199

BeyondTrust Remote Support

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Security
  • Reliability
  • Security Focus

Rippling

Rippling is the AI workforce management platform that connects HR, IT, and Finance — giving Rippling AI everything it needs to help run your company. Because employee data, permissions, and approvals all live in one place, Rippling AI has a complete view of your business and can take action quickly and safely, across the entire employee lifecycle, from hiring to benefits administration to access management. Automate business tasks, ensure compliance, and streamline approvals with workflows that understand your organization.

Pros

  • Ease of Use
  • Intuitive
  • Simple
  • User Interface
  • Easy Access
  • Easy Setup