G2 Vendor Directory

BeyondTrust Remote Support vs. Pomerium

A side-by-side comparison based on G2 review data.

MetricBeyondTrust Remote Support

by BeyondTrust

Pomerium

by Pomerium

Overall rating4.74.8
Review count39612
Ease of use9.49.3
Ease of setup8.99.4
Quality of support9.39.8
Meets requirements9.59.5
NPS79.94923991.666667
Small Business15.0%50.0%
Mid-Market36.5%40.0%
Enterprise48.6%10.0%
Total page views899144
Total LLM citations6,953326

BeyondTrust Remote Support

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Security
  • Reliability
  • Security Focus

Pomerium

Pomerium is an open-source context-aware gateway for managing secure, identity aware access to applications and services. IT management teams can easily use Pomerium to provision access and ensure security for all users without sacrificing productivity, resulting in better end user experiences. Visit us at https://www.pomerium.com/

Pros

  • Security
  • Easy Access
  • Reliability
  • Efficiency
  • Ease of Use
  • Scalability