BeyondTrust Remote Support vs. PingAccess
A side-by-side comparison based on G2 review data.
| Metric | BeyondTrust Remote Support | PingAccess |
|---|---|---|
| Overall rating | 4.7 | 4.3 |
| Review count | 396 | 27 |
| Ease of use | 9.4 | 9.1 |
| Ease of setup | 8.9 | 9.4 |
| Quality of support | 9.3 | 9.0 |
| Meets requirements | 9.5 | 9.1 |
| NPS | 79.949239 | 57.692308 |
| Small Business | 15.0% | 18.5% |
| Mid-Market | 36.5% | 3.7% |
| Enterprise | 48.6% | 77.8% |
| Total page views | 899 | 170 |
| Total LLM citations | 6,953 | 59 |
BeyondTrust Remote Support
BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.
- Ease of Use
- Remote Access
- Remote Support
- Security
- Reliability
- Security Focus
PingAccess
PingAccess is an identity-enabled access management solution designed to secure web applications and APIs by enforcing comprehensive security policies on client requests. It integrates seamlessly with identity providers like PingFederate and other OAuth 2.0 and OpenID Connect compliant providers, enabling organizations to implement identity-based access control across their digital assets. Key Features and Functionality: - Centralized Access Control: PingAccess provides a unified platform for managing access policies, ensuring consistent enforcement across all protected resources.