BeyondTrust Remote Support vs. Idira Identity Security Platform
A side-by-side comparison based on G2 review data.
| Metric | BeyondTrust Remote Support | Idira Identity Security Platform |
|---|---|---|
| Overall rating | 4.7 | 4.5 |
| Review count | 396 | 257 |
| Ease of use | 9.4 | 8.8 |
| Ease of setup | 8.9 | 8.3 |
| Quality of support | 9.3 | 8.9 |
| Meets requirements | 9.5 | 9.2 |
| NPS | 79.949239 | 66.260163 |
| Small Business | 15.0% | 9.8% |
| Mid-Market | 36.5% | 37.4% |
| Enterprise | 48.6% | 52.8% |
| Total page views | 899 | 7 |
| Total LLM citations | 6,953 | 2 |
BeyondTrust Remote Support
BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.
- Ease of Use
- Remote Access
- Remote Support
- Security
- Reliability
- Security Focus
Idira Identity Security Platform
The Idira Identity Security Platform is the industry leading, next-generation platform that secures all identities for the AI enterprise. Built on CyberArk's 25 years of identity security leadership and Palo Alto Networks' platformization strategy, Idira eliminates the fragmentation between traditional identity solutions attackers have exploited for decades. Idira secures human, machine and agentic identities, without slowing down the business.