BeyondTrust Remote Support vs. Heimdal
A side-by-side comparison based on G2 review data.
| Metric | BeyondTrust Remote Support | Heimdal |
|---|---|---|
| Overall rating | 4.7 | 4.4 |
| Review count | 396 | 81 |
| Ease of use | 9.4 | 8.7 |
| Ease of setup | 8.9 | 8.6 |
| Quality of support | 9.3 | 9.6 |
| Meets requirements | 9.5 | 9.0 |
| NPS | 79.949239 | 60.493827 |
| Small Business | 15.0% | 30.0% |
| Mid-Market | 36.5% | 57.5% |
| Enterprise | 48.6% | 12.5% |
| Total page views | 899 | 554 |
| Total LLM citations | 6,953 | 2,119 |
BeyondTrust Remote Support
BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.
- Ease of Use
- Remote Access
- Remote Support
- Security
- Reliability
- Security Focus
Heimdal
Accommodate all your cybersecurity needs under one convenient roof with the Heimdal® Unified Cybersecurity Platform. Our cybersecurity solutions can be used as standalone products or integrated into one another as part of a cohesive and unified XDR platform. Whether you’re a reseller, distributor, MSSP, or an organization committed to bolstering your online security, we provide an array of cutting-edge products to make your mission smoother. Heimdal® is a fast-growing cybersecurity company focused on continuous technological innovation.
- Ease of Use
- Customer Support
- Security
- Reliability
- Product Quality
- Security Focus