G2 Vendor Directory

BeyondTrust Remote Support vs. Google Cloud Identity & Access Management (IAM)

A side-by-side comparison based on G2 review data.

MetricBeyondTrust Remote Support

by BeyondTrust

Google Cloud Identity & Access Management (IAM)

by Google

Overall rating4.74.4
Review count39658
Ease of use9.48.8
Ease of setup8.98.9
Quality of support9.38.8
Meets requirements9.59.0
NPS79.94923955.555556
Small Business15.0%56.3%
Mid-Market36.5%27.1%
Enterprise48.6%16.7%
Total page views899559
Total LLM citations6,9531,201

BeyondTrust Remote Support

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Security
  • Reliability
  • Security Focus

Google Cloud Identity & Access Management (IAM)

Fine-grained access control and visibility for centrally managing cloud resources.

Pros

  • Ease of Use
  • Security
  • Intuitive
  • Accessibility
  • Access Control
  • Easy Management