G2 Vendor Directory

BeyondTrust Remote Support vs. Foxpass by Splashtop

A side-by-side comparison based on G2 review data.

MetricBeyondTrust Remote Support

by BeyondTrust

Foxpass by Splashtop

by Splashtop Inc.

Overall rating4.74.6
Review count39662
Ease of use9.49.2
Ease of setup8.99.2
Quality of support9.39.4
Meets requirements9.59.5
NPS79.94923980.327869
Small Business15.0%22.6%
Mid-Market36.5%69.4%
Enterprise48.6%8.1%
Total page views899357
Total LLM citations6,9531,490

BeyondTrust Remote Support

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Security
  • Reliability
  • Security Focus

Foxpass by Splashtop

Foxpass Cloud RADIUS by Splashtop is a fully managed, cloud-hosted RADIUS authentication service designed to provide secure, passwordless access to Wi-Fi networks, VPNs, and various network infrastructures. This solution is particularly tailored for IT teams that prioritize security, control, and operational simplicity. By employing certificate-based and identity-based authentication protocols, Foxpass ensures that every device and user connection is validated, enhancing the overall security posture of an organization.

Pros

  • Setup Ease
  • Reliability
  • Performance Efficiency
  • Ease of Use
  • Security
  • Implementation Ease