BeyondTrust Remote Support vs. Dispel
A side-by-side comparison based on G2 review data.
| Metric | BeyondTrust Remote Support | Dispel |
|---|---|---|
| Overall rating | 4.7 | 4.8 |
| Review count | 396 | 13 |
| Ease of use | 9.4 | 9.5 |
| Ease of setup | 8.9 | 9.5 |
| Quality of support | 9.3 | 9.7 |
| Meets requirements | 9.5 | 9.2 |
| NPS | 79.949239 | 83.333333 |
| Small Business | 15.0% | 23.1% |
| Mid-Market | 36.5% | 38.5% |
| Enterprise | 48.6% | 38.5% |
| Total page views | 899 | 296 |
| Total LLM citations | 6,953 | 726 |
BeyondTrust Remote Support
BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.
- Ease of Use
- Remote Access
- Remote Support
- Security
- Reliability
- Security Focus
Dispel
Dispel provides secure remote access to industrial control systems, also known as OT infrastructure. Dispel's platform offers unified identity & access management (IAM); logging and session recording; disposable systems to protect from ransomware and malware; Moving Target Defense-based SD-WAN connections to facilities; and access control list (ACL) enforcement. Together, the Dispel remote access platform gives utilities, manufacturing, and other OT operators control over third-party and internal employee access to their systems.