BeyondTrust Remote Support vs. Devolutions Remote Desktop Manager
A side-by-side comparison based on G2 review data.
| Metric | BeyondTrust Remote Support | Devolutions Remote Desktop Manager |
|---|---|---|
| Overall rating | 4.7 | 4.7 |
| Review count | 396 | 199 |
| Ease of use | 9.4 | 9.1 |
| Ease of setup | 8.9 | 9.1 |
| Quality of support | 9.3 | 9.1 |
| Meets requirements | 9.5 | 9.4 |
| NPS | 79.949239 | 84.102564 |
| Small Business | 15.0% | 42.6% |
| Mid-Market | 36.5% | 40.6% |
| Enterprise | 48.6% | 16.8% |
| Total page views | 899 | 538 |
| Total LLM citations | 6,953 | 7,352 |
BeyondTrust Remote Support
BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.
- Ease of Use
- Remote Access
- Remote Support
- Security
- Reliability
- Security Focus
Devolutions Remote Desktop Manager
Devolutions Remote Desktop Manager (RDM) is a remote connection management solution that helps IT professionals centralize, organize, and secure their remote connections, credentials, and access tools from a single platform. It belongs to the remote connection management and remote desktop software category and is built for system administrators, IT teams, managed service providers, and other technical users who manage many systems, protocols, and credentials across distributed environments.
- Mobile Compatibility
- Remote Access
- Password Management
- Easy Access
- Integrations
- Cross-Platform