G2 Vendor Directory

BeyondTrust Remote Support vs. Delinea Secret Server

A side-by-side comparison based on G2 review data.

MetricBeyondTrust Remote Support

by BeyondTrust

Delinea Secret Server

by Delinea

Overall rating4.74.3
Review count39669
Ease of use9.49.0
Ease of setup8.98.5
Quality of support9.38.8
Meets requirements9.59.1
NPS79.94923953.846154
Small Business15.0%17.4%
Mid-Market36.5%52.2%
Enterprise48.6%30.4%
Total page views899728
Total LLM citations6,9535,579

BeyondTrust Remote Support

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Security
  • Reliability
  • Security Focus

Delinea Secret Server

Delinea Secret Server is a comprehensive Privileged Access Management (PAM) solution designed to help organizations identify, secure, manage, monitor, and audit privileged accounts effectively. In an era where cyber threats are increasingly sophisticated, managing access to sensitive accounts is crucial for maintaining security and compliance. Secret Server provides a centralized platform that allows security and IT leaders to safeguard administrator, service, application, and root accounts from potential breaches.

Pros

  • Security
  • Password Management