G2 Vendor Directory

BeyondTrust Remote Support vs. CyberFOX AutoElevate

A side-by-side comparison based on G2 review data.

MetricBeyondTrust Remote Support

by BeyondTrust

CyberFOX AutoElevate

by CyberFOX

Overall rating4.74.7
Review count39613
Ease of use9.49.8
Ease of setup8.99.6
Quality of support9.39.6
Meets requirements9.59.8
NPS79.94923984.615385
Small Business15.0%46.2%
Mid-Market36.5%53.8%
Enterprise48.6%0.0%
Total page views899728
Total LLM citations6,9532,267

BeyondTrust Remote Support

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Security
  • Reliability
  • Security Focus

CyberFOX AutoElevate

CyberFOX AutoElevate is a privileged access management (PAM) solution built for IT professionals, and security teams to help them secure administrative access across Windows and Mac environments while keeping users productive. It simplifies the process of removing local admin rights and gives teams centralized control over user privilege requests, rules automation, and remote access management. With AutoElevate, organizations can adopt a least privilege security model, improve response times for privilege requests, and reduce support burden related to local admin rights.

Pros

  • Security
  • Ease of Use
  • Secure Access
  • Automation
  • Customer Support
  • Deployment Ease