BeyondTrust Remote Support vs. CloudEagle
A side-by-side comparison based on G2 review data.
| Metric | BeyondTrust Remote Support | CloudEagle |
|---|---|---|
| Overall rating | 4.7 | 4.7 |
| Review count | 396 | 106 |
| Ease of use | 9.4 | 9.4 |
| Ease of setup | 8.9 | 9.3 |
| Quality of support | 9.3 | 9.2 |
| Meets requirements | 9.5 | 9.2 |
| NPS | 79.949239 | 84.761905 |
| Small Business | 15.0% | 38.7% |
| Mid-Market | 36.5% | 47.2% |
| Enterprise | 48.6% | 14.2% |
| Total page views | 899 | 1,208 |
| Total LLM citations | 6,953 | 3,182 |
BeyondTrust Remote Support
BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.
- Ease of Use
- Remote Access
- Remote Support
- Security
- Reliability
- Security Focus
CloudEagle
CloudEagle.ai is an AI-powered SaaS Management, AI Governance, and SaaS Security platform that gives enterprises one command center to discover, secure, govern, and optimize their entire SaaS and AI stack, including AI usage control and both human and non-human identities. Trusted by RingCentral, Automation Anywhere, Shiji, and Rec Room, CloudEagle helps organizations save 10–30% on software spend while managing hundreds of SaaS and AI apps, without disrupting existing tools.
- Automation
- Ease of Use
- Time-Saving
- Tracking
- Time-saving
- Features