BeyondTrust Remote Support vs. BeyondTrust Privileged Remote Access
A side-by-side comparison based on G2 review data.
| Metric | BeyondTrust Remote Support | BeyondTrust Privileged Remote Access |
|---|---|---|
| Overall rating | 4.7 | 4.6 |
| Review count | 396 | 69 |
| Ease of use | 9.4 | 9.1 |
| Ease of setup | 8.9 | 8.7 |
| Quality of support | 9.3 | 8.8 |
| Meets requirements | 9.5 | 9.3 |
| NPS | 79.949239 | 75 |
| Small Business | 15.0% | 11.9% |
| Mid-Market | 36.5% | 44.8% |
| Enterprise | 48.6% | 43.3% |
| Total page views | 899 | 592 |
| Total LLM citations | 6,953 | 6,550 |
BeyondTrust Remote Support
BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.
- Ease of Use
- Remote Access
- Remote Support
- Security
- Reliability
- Security Focus
BeyondTrust Privileged Remote Access
Privileged Remote Access (PRA) eliminates the risks inherent in remote access solutions dependent on VPNs and RDP. PRA delivers seamless, just-in-time access through encrypted tunnels to IT and OT systems. Each connection is brokered by the BeyondTrust platform, ensuring a zero-trust approach that grants the least amount of privilege necessary. By providing least-privileged access on demand, you can streamline operations, while reducing your attack surface and administrative overhead.
- Security
- Secure Access
- Remote Access
- Accessibility
- Access Control
- Ease of Use