G2 Vendor Directory

BeyondTrust Remote Support vs. BeyondTrust Entitle Just-in-Time Access

A side-by-side comparison based on G2 review data.

MetricBeyondTrust Remote Support

by BeyondTrust

BeyondTrust Entitle Just-in-Time Access

by BeyondTrust

Overall rating4.74.3
Review count39616
Ease of use9.49.1
Ease of setup8.98.7
Quality of support9.39.7
Meets requirements9.59.1
NPS79.94923962.5
Small Business15.0%18.8%
Mid-Market36.5%50.0%
Enterprise48.6%31.3%
Total page views899195
Total LLM citations6,953824

BeyondTrust Remote Support

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Security
  • Reliability
  • Security Focus

BeyondTrust Entitle Just-in-Time Access

Entitle is a seamless way to grant employees granular and just-in-time access within Cloud and SaaS. Specializing in temporary admin escalations, break-glass access, granular access to PII, and access reviews, Entitle offers centralized entitlement visibility, self-serve access, and auto policy enforcement. Entitle serves dozens of public and high-growth companies including Starburst, Bloomreach, Appsflyer, Noname, Lemonade, and Orum. Its customers report x25 faster access to cloud resources, up to 91% reducing in standing permissions and countless man hours saved.

Pros

  • Security
  • Documentation
  • Visualization
  • Dashboard Usability
  • Contextual Interaction
  • Access Control