G2 Vendor Directory

BeyondTrust Remote Support vs. BeyondTrust Endpoint Privilege Management

A side-by-side comparison based on G2 review data.

MetricBeyondTrust Remote Support

by BeyondTrust

BeyondTrust Endpoint Privilege Management

by BeyondTrust

Overall rating4.74.2
Review count39636
Ease of use9.48.8
Ease of setup8.98.0
Quality of support9.38.6
Meets requirements9.59.2
NPS79.94923944.444444
Small Business15.0%5.9%
Mid-Market36.5%38.2%
Enterprise48.6%55.9%
Total page views899300
Total LLM citations6,9534,019

BeyondTrust Remote Support

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Security
  • Reliability
  • Security Focus

BeyondTrust Endpoint Privilege Management

BeyondTrust Endpoint Privilege Management (EPM) empowers organizations to enhance security, streamline compliance, and reduce operational complexity by centralizing policy control and compliance reporting for all endpoints. With best-in-class capabilities across Windows, macOS, Unix, and Linux, EPM supports the zero-trust journey by addressing key principles such as least privilege and zero standing privilege. BeyondTrust EPM enables IT and security teams to elevate application permissions without granting full admin rights, minimizing risk while maintaining productivity.

Pros

  • Ease of Use
  • Auditing
  • Policy Management
  • Accessibility
  • Security
  • Secure Access