BeyondTrust Remote Support vs. BetterCloud
A side-by-side comparison based on G2 review data.
| Metric | BeyondTrust Remote Support | BetterCloud |
|---|---|---|
| Overall rating | 4.7 | 4.4 |
| Review count | 396 | 486 |
| Ease of use | 9.4 | 8.9 |
| Ease of setup | 8.9 | 8.8 |
| Quality of support | 9.3 | 9.3 |
| Meets requirements | 9.5 | 8.8 |
| NPS | 79.949239 | 64.241164 |
| Small Business | 15.0% | 12.2% |
| Mid-Market | 36.5% | 59.4% |
| Enterprise | 48.6% | 28.5% |
| Total page views | 899 | 1,654 |
| Total LLM citations | 6,953 | 11,627 |
BeyondTrust Remote Support
BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.
- Ease of Use
- Remote Access
- Remote Support
- Security
- Reliability
- Security Focus
BetterCloud
BetterCloud is a comprehensive SaaS management platform designed to assist IT teams in effectively managing and optimizing their software-as-a-service (SaaS) applications. This solution focuses on automating essential processes such as onboarding, offboarding, mid-lifecycle changes, give you greater control and insight into your SaaS apps, thousands of forward-thinking organizations rely on BetterCloud to transform employee experience, optimize software spend, and strengthen overall security.
- Automation
- Ease of Use
- Onboarding
- Time-saving
- Offboarding Process
- Features