G2 Vendor Directory

BeyondTrust Remote Support vs. AWS Secrets Manager

A side-by-side comparison based on G2 review data.

MetricBeyondTrust Remote Support

by BeyondTrust

AWS Secrets Manager

by Amazon Web Services (AWS)

Overall rating4.74.5
Review count39618
Ease of use9.48.9
Ease of setup8.99.4
Quality of support9.39.5
Meets requirements9.59.4
NPS79.94923964.705882
Small Business15.0%22.2%
Mid-Market36.5%27.8%
Enterprise48.6%50.0%
Total page views899221
Total LLM citations6,9531,299

BeyondTrust Remote Support

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Security
  • Reliability
  • Security Focus

AWS Secrets Manager

AWS Secrets Manager helps you protect secrets needed to access your applications, services, and IT resources. The service enables you to easily rotate, manage, and retrieve database credentials, API keys, and other secrets throughout their lifecycle.

Pros