G2 Vendor Directory

BeyondTrust Remote Support vs. ARCON | Privileged Access Management (PAM)

A side-by-side comparison based on G2 review data.

MetricBeyondTrust Remote Support

by BeyondTrust

ARCON | Privileged Access Management (PAM)

by Arcon

Overall rating4.74.4
Review count39628
Ease of use9.48.5
Ease of setup8.99.1
Quality of support9.38.2
Meets requirements9.59.0
NPS79.94923978.571429
Small Business15.0%3.6%
Mid-Market36.5%53.6%
Enterprise48.6%42.9%
Total page views899418
Total LLM citations6,9531,499

BeyondTrust Remote Support

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Security
  • Reliability
  • Security Focus

ARCON | Privileged Access Management (PAM)

ARCON | Privileged Access Management (PAM) is a comprehensive solution designed to secure, manage, and monitor privileged accounts within an organization's IT infrastructure. By implementing ARCON | PAM, enterprises can effectively mitigate risks associated with unauthorized access, insider threats, and compliance violations. The solution offers a scalable architecture, making it suitable for diverse industries such as banking, healthcare, and government agencies.

Pros

  • Flexibility
  • Secure Access
  • Centralized Management
  • Accessibility
  • Password Management
  • Security