G2 Vendor Directory

BeyondTrust Remote Support vs. Akeyless Identity Security Platform

A side-by-side comparison based on G2 review data.

MetricBeyondTrust Remote Support

by BeyondTrust

Akeyless Identity Security Platform

by Akeyless

Overall rating4.74.6
Review count39692
Ease of use9.49.2
Ease of setup8.98.5
Quality of support9.39.4
Meets requirements9.59.1
NPS79.94923975.555556
Small Business15.0%19.3%
Mid-Market36.5%28.4%
Enterprise48.6%52.3%
Total page views899738
Total LLM citations6,9532,957

BeyondTrust Remote Support

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Security
  • Reliability
  • Security Focus

Akeyless Identity Security Platform

Akeyless delivers identity security for an era shaped by automation and AI. The cloud-native platform secures machines, AI agents, and human access across hybrid, multi-cloud, and on-prem environments. It provides a practical path to secretless, identity-based access through secrets management, certificate lifecycle management and PKI, PAM, and unified governance. Akeyless is built on a cryptography foundation that combines encryption, key management, and Distributed Fragments Cryptography to keep sensitive material under customer control and protected from post-quantum threats.

Pros

  • Ease of Use
  • Security
  • Customer Support
  • Easy Integrations
  • Implementation Ease
  • Integrations