G2 Vendor Directory

BeyondTrust Remote Support vs. Admin By Request

A side-by-side comparison based on G2 review data.

MetricBeyondTrust Remote Support

by BeyondTrust

Admin By Request

by Admin By Request

Overall rating4.74.7
Review count39617
Ease of use9.49.6
Ease of setup8.99.3
Quality of support9.39.3
Meets requirements9.59.3
NPS79.94923988.235294
Small Business15.0%17.6%
Mid-Market36.5%47.1%
Enterprise48.6%35.3%
Total page views899823
Total LLM citations6,9532,302

BeyondTrust Remote Support

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Security
  • Reliability
  • Security Focus

Admin By Request

𝗧𝗵𝗲 𝗖𝗼𝗺𝗽𝗮𝗻𝘆 Admin By Request is a global provider of SaaS-based enterprise security solutions, delivered through its Zero Trust Platform. Founded in Denmark over a decade ago, the company now serves customers in more than 160 countries and has grown over 900% in five years. The platform gives IT teams control over privilege and access through three products, Endpoint Privilege Management, Secure Remote Access, and Web Access Management, all delivered without additional infrastructure or dedicated staff.

Pros

  • Ease of Use
  • Customer Support
  • Easy Setup
  • Easy Integrations
  • Easy Management
  • Solutions