G2 Vendor Directory

Bevatel vs. Broadvoice

A side-by-side comparison based on G2 review data.

MetricBevatel

by Bevatel Account

Broadvoice

by Broadvoice

Overall rating4.84.5
Review count8964
Ease of use9.59.4
Ease of setup9.49.2
Quality of support9.49.2
Meets requirements9.69.2
NPS89.65517273.015873
Small Business68.1%59.4%
Mid-Market29.8%26.6%
Enterprise2.1%14.1%
Total page views1,454230
Total LLM citations1,601796

Bevatel

Bevatel is a type of cloud-based contact center solution designed to help businesses enhance their customer service operations and streamline communication processes. This innovative platform provides organizations with the tools necessary to manage customer interactions across multiple channels, including voice, email, chat, and social media, all from a single interface. By leveraging advanced technology, Bevatel enables companies to improve response times, increase customer satisfaction, and ultimately drive business growth.

Pros

  • Ease of Use
  • Helpful
  • Customer Support
  • Easy Setup
  • Setup Ease
  • Communication

Broadvoice

Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • VoIP Services
  • Customer Service
  • Accessibility