G2 Vendor Directory

Snoball vs. ReferenceEdge

A side-by-side comparison based on G2 review data.

MetricSnoball

by Snoball

ReferenceEdge

by Point of Reference

Overall rating4.74.6
Review count7052
Ease of use9.38.8
Ease of setup9.28.5
Quality of support9.39.8
Meets requirements9.19.2
NPS72.85714380.769231
Small Business42.0%3.9%
Mid-Market47.8%21.6%
Enterprise10.1%74.5%
Total page views347364
Total LLM citations841901

Snoball

Referrals. Done For You. Get more customers. Snoball generates referrals, creates marketing assets, and collects reviews from your happy customers. Finally, a word of mouth marketing platform that does it all for you. The Snoball Referrals Module automates the process of turning your satisfied customers into referring customers. This software complements our existing review generation and reputation-building tools to boost your word of mouth marketing. Snoball helps businesses of all sizes and departments.

Pros

  • Referral Programs
  • Customer Support
  • Time-saving
  • Ease of Use
  • Effective
  • Customer Reviews

ReferenceEdge

ReferenceEdge is a Salesforce-native customer advocacy platform that helps B2B organizations find, engage, and intelligently mobilize customer advocates to support sales, marketing, retention, and growth. ReferenceEdge creates a trusted, centralized foundation for advocate profiles, preferences, availability, activity, customer stories, reference requests, nominations, and program outcomes.

Pros

  • Customer Support
  • Ease of Use
  • Tracking Efficiency
  • Review Management
  • Helpful
  • Integrations