G2 Vendor Directory

Bento vs. Zoho CRM

A side-by-side comparison based on G2 review data.

MetricBento

by Bentonow

Zoho CRM

by Zoho

Overall rating4.84.1
Review count452,956
Ease of use8.58.5
Ease of setup8.68.3
Quality of support9.98.0
Meets requirements9.88.6
NPS91.11111138.596491
Small Business95.3%61.6%
Mid-Market4.7%32.3%
Enterprise0.0%6.1%
Total page views2718,329
Total LLM citations1,460129,821

Bento

Bento is an email marketing, marketing automation, and transactional email platform built for teams who take email seriously. It combines the tools you'd normally need three or four separate products for into a single app. Send newsletters, run automated sequences, and handle transactional emails like order confirmations and password resets from one place. The platform is built around powerful automation that doesn't require a PhD to use.

Pros

  • Customer Support
  • Email Marketing
  • Email Management
  • Features
  • Ease of Use
  • Marketing Automation

Zoho CRM

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

Pros

  • Ease of Use
  • Features
  • Integrations
  • Lead Management
  • Easy Integrations
  • Helpful