G2 Vendor Directory

Bento vs. Salesforce Marketing Cloud

A side-by-side comparison based on G2 review data.

MetricBento

by Bentonow

Salesforce Marketing Cloud

by Salesforce

Overall rating4.84.0
Review count454,850
Ease of use8.57.9
Ease of setup8.67.7
Quality of support9.98.0
Meets requirements9.88.4
NPS91.11111133.740991
Small Business95.3%28.9%
Mid-Market4.7%46.9%
Enterprise0.0%24.2%
Total page views2715,950
Total LLM citations1,46036,272

Bento

Bento is an email marketing, marketing automation, and transactional email platform built for teams who take email seriously. It combines the tools you'd normally need three or four separate products for into a single app. Send newsletters, run automated sequences, and handle transactional emails like order confirmations and password resets from one place. The platform is built around powerful automation that doesn't require a PhD to use.

Pros

  • Customer Support
  • Email Marketing
  • Email Management
  • Features
  • Ease of Use
  • Marketing Automation

Salesforce Marketing Cloud

Agentforce Marketing is Salesforce’s marketing solution for the Agentic Enterprise. AI agents help marketers plan, create, optimize, and orchestrate adaptive customer experiences across every channel and interaction. Built on the world’s #1 CDP, Agentforce Marketing connects data, AI, automation, and engagement into one deeply unified platform for B2B and B2C marketing. Agentforce Marketing is part of Marketing Cloud. It’s the next evolution of marketing orchestration where humans and AI agents work together to grow customer relationships and revenue.

Pros

  • Ease of Use
  • Automation
  • Integrations
  • Email Marketing
  • Features
  • Personalization