G2 Vendor Directory

Beex Contact Center vs. Sinch

A side-by-side comparison based on G2 review data.

MetricBeex Contact Center

by Beex

Sinch

by Sinch

Overall rating4.63.8
Review count1635
Ease of use9.47.9
Ease of setup9.17.0
Quality of support9.67.1
Meets requirements9.47.9
NPS87.542.424242
Small Business66.7%42.9%
Mid-Market26.7%37.1%
Enterprise6.7%20.0%
Total page views267781
Total LLM citations11310,901

Beex Contact Center

La plataforma omnicanal impulsada por IA creada en Latam para las todas las empresas. Mejora el contacto y comunicación con tus clientes con el software para Contact Center que tiene la mejor experiencia de usuario. Hazlo por voz, WhatsApp, correo, redes sociales y más. Potencia con IA tus operaciones entrantes y salientes de atención al cliente, marketing, ventas y cobros; automatizando procesos que mejoren tu eficiencia operativa y reduzcan increíblemente tus costos.

Pros

  • Automation
  • User Interface
  • Easy Integrations
  • Call Quality
  • Messaging
  • Efficiency

Sinch

Sinch is a cloud communications platform as a service (CPaaS) solution that helps businesses engage customers across messaging, voice, email, and verification channels. Founded in 2008 and headquartered in Stockholm, Sweden, with additional operations in Atlanta, Georgia, Sinch serves more than 200,000 businesses worldwide, including 8 of the 10 largest U.S. technology companies. The company operates in more than 65 countries and is publicly traded on Nasdaq Stockholm (XSTO: SINCH).

Pros

  • Ease of Use
  • Connectivity
  • User Interface
  • Flexibility
  • Integrations
  • Easy Integration