G2 Vendor Directory

BBM Enterprise vs. Zoom Workplace

A side-by-side comparison based on G2 review data.

MetricBBM Enterprise

by BlackBerry

Zoom Workplace

by Zoom

Overall rating3.94.5
Review count2056,430
Ease of use8.69.2
Ease of setup10.09.2
Quality of support8.28.9
Meets requirements8.19.3
NPS36.84210571.13377
Small Business20.0%50.8%
Mid-Market25.0%31.4%
Enterprise55.0%17.8%
Total page views20626,539
Total LLM citations147180,152

BBM Enterprise

BBM ® Enterprise offers secure text, voice, video, group chat and conferencing on any device, including smartphones and desktops. It’s the ideal communications solution for businesses and working professionals, with its end-to-end encryption on multiple endpoints, robust privacy policies and enterprise-grade features.

Pros

    Zoom Workplace

    Goodbye app overload. Hello effortless work. Work can be complicated. Your tools shouldn't be. Zoom Workplace connects all the ways you collaborate — from meetings to docs to chat and more — with built-in AI and seamless integrations that help teams focus and work flawlessly. Zoom Communications: Unified, Effortless Connection for Modern Work Bring every way your teams communicate—meetings, chat, calls, email, and appointment booking—into one seamless experience. With Zoom, collaboration happens faster and more naturally across channels, without switching apps or losing context.

    Pros

    • Ease of Use
    • Video Conferencing
    • Reliability
    • Video Quality
    • Features
    • Screen Sharing