G2 Vendor Directory

BBM Enterprise vs. Trillian

A side-by-side comparison based on G2 review data.

MetricBBM Enterprise

by BlackBerry

Trillian

by Cerulean Studios

Overall rating3.94.4
Review count20124
Ease of use8.69.3
Ease of setup10.09.3
Quality of support8.29.0
Meets requirements8.19.3
NPS36.84210552.459016
Small Business20.0%50.4%
Mid-Market25.0%40.7%
Enterprise55.0%8.9%
Total page views206265
Total LLM citations1471,317

BBM Enterprise

BBM ® Enterprise offers secure text, voice, video, group chat and conferencing on any device, including smartphones and desktops. It’s the ideal communications solution for businesses and working professionals, with its end-to-end encryption on multiple endpoints, robust privacy policies and enterprise-grade features.

Pros

    Trillian

    Trillian is a powerful business and clinical communication platform used by companies and healthcare systems of all sizes. Whether you're a business still relying on texting or a healthcare organization that needs HIPAA-compliant secure messaging, Trillian's modern and secure business instant messaging will help modernize employee communication without compromising on security or control. Chat privately or in group chats, share files and images, and leverage status and presence features so co-workers know when you're available.

    Pros

    • Ease of Use
    • Communication
    • Security
    • Team Collaboration
    • Easy Communication
    • Reliability