G2 Vendor Directory

BBM Enterprise vs. Lark

A side-by-side comparison based on G2 review data.

MetricBBM Enterprise

by BlackBerry

Lark

by Lark Technologies

Overall rating3.94.6
Review count20202
Ease of use8.69.2
Ease of setup10.08.6
Quality of support8.29.1
Meets requirements8.19.4
NPS36.84210573.224044
Small Business20.0%48.7%
Mid-Market25.0%33.8%
Enterprise55.0%17.4%
Total page views2062,758
Total LLM citations14724,739

BBM Enterprise

BBM ® Enterprise offers secure text, voice, video, group chat and conferencing on any device, including smartphones and desktops. It’s the ideal communications solution for businesses and working professionals, with its end-to-end encryption on multiple endpoints, robust privacy policies and enterprise-grade features.

Pros

    Lark

    Built by ByteDance, Lark is an enterprise AI workspace designed for seamless human-agent collaboration. It unifies teams, communication, knowledge, and business workflows in one connected environment with an open architecture for AI models and agents. By bringing work into one place rather than scattering it across separate apps, Lark gives AI complete, real-time context and the native ability to act across the entire business. Today, organizations in more than 190 markets use Lark to turn AI into measurable business value.

    Pros

    • Ease of Use
    • Features
    • Team Collaboration
    • Communication
    • Daily Use
    • All-in-one