G2 Vendor Directory

Basware vs. Serrala

A side-by-side comparison based on G2 review data.

MetricBasware

by Basware

Serrala

by Serrala

Overall rating4.14.4
Review count136122
Ease of use8.58.3
Ease of setup7.87.8
Quality of support7.78.6
Meets requirements8.58.7
NPS31.34328463.934426
Small Business9.6%23.1%
Mid-Market27.4%28.9%
Enterprise63.0%47.9%
Total page views833664
Total LLM citations10,5713,236

Basware

Basware is how the world’s best finance teams gain complete control of every invoice, every time. We offer a cloud-based platform for invoice lifecycle management automation, supporting end-to-end processing of invoices, from receipt or creation, through approval and matching, to payment and archive. Powered by the world’s most sophisticated invoice-centric AI – trained on over 2 billion invoices – Basware's Intelligent Automation drives real ROI by transforming finance operations. We serve 6,500+ customers globally and are trusted by industry leaders including DHL, Heineken and Sony.

Pros

  • Ease of Use
  • Invoice Management
  • Invoicing
  • Efficiency
  • Automation
  • Speed

Serrala

Serrala is the global market leader and innovator in finance process automation. Our award-winning suite of applications is the world’s only fully integrated and fully customizable AI finance automation portfolio. Our solutions give finance leaders the power to evolve, optimize their working capital and streamline all workflows, planning, and compliance, by automating all operational processes across Order to Cash, Procure to Pay, Cash Flow Management, and Treasury.

Pros

  • Ease of Use
  • Automation
  • Features
  • Easy Setup
  • Efficiency
  • Customer Support