G2 Vendor Directory

Ballpark - User Research and Surveys vs. SurveyMonkey

A side-by-side comparison based on G2 review data.

MetricBallpark - User Research and Surveys

by Ballpark HQ

SurveyMonkey

by SurveyMonkey

Overall rating4.64.4
Review count6124,043
Ease of use9.39.3
Ease of setup9.39.1
Quality of support9.38.8
Meets requirements9.09.1
NPS75.40983658.566124
Small Business16.4%36.8%
Mid-Market52.5%34.3%
Enterprise31.1%28.9%
Total page views3068,375
Total LLM citations73920,551

Ballpark - User Research and Surveys

Ballpark is the fastest way to capture high-quality feedback on questions, marketing copy, designs and prototypes using task-driven questions. It's the perfect mix of survey, video and usability tasks, giving Ballpark unrivaled flexibility for every team. Pick from dozens of survey questions such as multiple-choice, ratings and open questions, alongside tasks, including image preference test, first click and 5 second tests. If you're validating designs and prototypes, our integrations with Figma and Marvel means you can get feedback early and often, with no-code required.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Ease of Creation
  • Quick Setup
  • Intuitive

SurveyMonkey

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips.

Pros

  • Ease of Use
  • Ease of Creation
  • Intuitive
  • Simple
  • Helpful
  • Easy Setup