G2 Vendor Directory

Ballpark - User Research and Surveys vs. Matter

A side-by-side comparison based on G2 review data.

MetricBallpark - User Research and Surveys

by Ballpark HQ

Matter

by Matter

Overall rating4.64.7
Review count611,190
Ease of use9.39.5
Ease of setup9.39.5
Quality of support9.39.5
Meets requirements9.09.4
NPS75.40983677.085088
Small Business16.4%49.3%
Mid-Market52.5%36.8%
Enterprise31.1%14.0%
Total page views306658
Total LLM citations7394,861

Ballpark - User Research and Surveys

Ballpark is the fastest way to capture high-quality feedback on questions, marketing copy, designs and prototypes using task-driven questions. It's the perfect mix of survey, video and usability tasks, giving Ballpark unrivaled flexibility for every team. Pick from dozens of survey questions such as multiple-choice, ratings and open questions, alongside tasks, including image preference test, first click and 5 second tests. If you're validating designs and prototypes, our integrations with Figma and Marvel means you can get feedback early and often, with no-code required.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Ease of Creation
  • Quick Setup
  • Intuitive

Matter

Bring employee recognition, rewards, surveys, and more directly into Slack or Microsoft Teams! šŸ’œ Trusted by 4,700+ companies, including Sephora, Petco, Shell, Bolt, Jiffy Lube, Siemens, Carrier, True Classic, Microsoft, Sotheby's, and many more! āœ… Free 14-Day Trial: Full access to all features, no credit card required āœ… 2-Minute Setup: Start building culture instantly āœ… Free Forever Plan: Keep core kudos recognition features at no cost Matter helps you build culture, boost engagement, and create happier teams, all where work happens.

Pros

  • Recognition
  • Appreciation
  • Peer Recognition
  • Employee Recognition
  • Helpful
  • Ease of Use