G2 Vendor Directory

Ballpark - User Research and Surveys vs. Centiment

A side-by-side comparison based on G2 review data.

MetricBallpark - User Research and Surveys

by Ballpark HQ

Centiment

by Centiment

Overall rating4.64.9
Review count61134
Ease of use9.39.6
Ease of setup9.39.5
Quality of support9.39.9
Meets requirements9.09.8
NPS75.40983699.24812
Small Business16.4%53.9%
Mid-Market52.5%30.5%
Enterprise31.1%15.6%
Total page views3061,104
Total LLM citations7392,159

Ballpark - User Research and Surveys

Ballpark is the fastest way to capture high-quality feedback on questions, marketing copy, designs and prototypes using task-driven questions. It's the perfect mix of survey, video and usability tasks, giving Ballpark unrivaled flexibility for every team. Pick from dozens of survey questions such as multiple-choice, ratings and open questions, alongside tasks, including image preference test, first click and 5 second tests. If you're validating designs and prototypes, our integrations with Figma and Marvel means you can get feedback early and often, with no-code required.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Ease of Creation
  • Quick Setup
  • Intuitive

Centiment

Centiment is a market research platform that helps teams design surveys, collect data, and turn results into analysis-ready findings. It brings key steps of the research workflow into one place so teams can move from a research question to an interpretable output with consistent structure and methodology. Centiment is used by product, marketing, and research teams to support decisions such as validating product direction, testing concepts, refining positioning, and measuring customer experience.

Pros

  • Helpful
  • Customer Support
  • Ease of Use
  • Setup Ease
  • Quick Setup
  • Intuitive