G2 Vendor Directory

Ballpark - User Research and Surveys vs. Alchemer Survey

A side-by-side comparison based on G2 review data.

MetricBallpark - User Research and Surveys

by Ballpark HQ

Alchemer Survey

by Alchemer

Overall rating4.64.4
Review count61958
Ease of use9.39.0
Ease of setup9.39.0
Quality of support9.38.9
Meets requirements9.09.1
NPS75.40983662.420382
Small Business16.4%42.5%
Mid-Market52.5%32.7%
Enterprise31.1%24.8%
Total page views3061,659
Total LLM citations73912,911

Ballpark - User Research and Surveys

Ballpark is the fastest way to capture high-quality feedback on questions, marketing copy, designs and prototypes using task-driven questions. It's the perfect mix of survey, video and usability tasks, giving Ballpark unrivaled flexibility for every team. Pick from dozens of survey questions such as multiple-choice, ratings and open questions, alongside tasks, including image preference test, first click and 5 second tests. If you're validating designs and prototypes, our integrations with Figma and Marvel means you can get feedback early and often, with no-code required.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Ease of Creation
  • Quick Setup
  • Intuitive

Alchemer Survey

Alchemer Survey is a professional survey platform that helps organizations collect feedback, analyze results, and turn insights into action across customer experience, employee engagement, and market research programs. Designed for teams that need more power and flexibility than basic survey tools — without the complexity of enterprise research platforms — Alchemer Survey scales from a single project to organization-wide feedback programs. What is Alchemer Survey used for?

Pros

  • Ease of Use
  • Customer Support
  • Intuitive
  • Helpful
  • Ease of Creation
  • Quick Setup