G2 Vendor Directory

Backblaze Computer Backup vs. Arq

A side-by-side comparison based on G2 review data.

MetricBackblaze Computer Backup

by Backblaze

Arq

by Haystack Software

Overall rating4.44.4
Review count3816
Ease of use8.89.1
Ease of setup9.09.5
Quality of support8.58.7
Meets requirements9.39.0
NPS72.97297368.75
Small Business86.8%20.0%
Mid-Market13.2%73.3%
Enterprise0.0%6.7%
Total page views26689
Total LLM citations1,573844

Backblaze Computer Backup

Backblaze Computer Backup for Business is a cloud-based endpoint backup software that automatically backs up and restores data from Mac and Windows computers across an organization. IT directors, system administrators, and managed service providers use it to protect employee laptops and desktops at small and mid-sized businesses, typically 5 to 1,000 devices. Common users include creative agencies, distributed and remote teams, K-12 and higher education IT departments, and organizations moving off legacy tools like CrashPlan or Code42.

Pros

  • Backup Solutions
  • Customer Support
  • Ease of Use
  • Setup Ease
  • Reliability
  • Backup Ease

Arq

Arq is a comprehensive backup solution designed for Mac and Windows users, offering secure, efficient, and user-controlled data protection. It enables users to back up their files to various destinations, including personal cloud accounts, external drives, and network-attached storage (NAS), ensuring flexibility and control over data storage. With strong end-to-end encryption, Arq guarantees that only the user can access their backed-up data, maintaining privacy and security.

Pros