G2 Vendor Directory

Azure Service Health vs. Ivanti ITSM

A side-by-side comparison based on G2 review data.

MetricAzure Service Health

by Microsoft

Ivanti ITSM

by Ivanti

Overall rating4.44.0
Review count22324
Ease of use8.88.1
Ease of setup9.07.4
Quality of support8.98.1
Meets requirements8.88.6
NPS5530.744337
Small Business27.3%14.7%
Mid-Market31.8%33.2%
Enterprise40.9%52.0%
Total page views781,039
Total LLM citations19153

Azure Service Health

Azure Service Health notifies you and your teams when issues in Azure services affect your business-critical resources,, helps you understand the impacts of the issue, and keeps you updated as the issue is resolved.

Pros

  • Alert Notifications
  • Cloud Services
  • Dashboard Features
  • User Interface
  • Monitoring
  • Comprehensive Monitoring

Ivanti ITSM

Ivanti Neurons for ITSM delivers modern, AI‑powered service management that transforms how organizations operate. By combining intelligent automation, predictive insights, and unified IT and security workflows, it accelerates resolutions, enhances productivity, and reduces operational risk. With capabilities that span discovery, incident and request management, automated task orchestration, and real‑time performance measurement, Ivanti Neurons for ITSM helps teams streamline processes, improve user experiences, and achieve meaningful IT and business outcomes, from lowering costs and expanding

Pros

  • Customization
  • Integrations
  • Customizability
  • Flexibility
  • Reporting
  • Setup Ease