G2 Vendor Directory

Azure Media Services vs. CometChat

A side-by-side comparison based on G2 review data.

MetricAzure Media Services

by Microsoft

CometChat

by CometChat Inc.

Overall rating3.94.6
Review count16111
Ease of use8.39.3
Ease of setup8.99.1
Quality of support7.39.4
Meets requirements8.49.4
NPS26.66666768.932039
Small Business40.0%77.5%
Mid-Market26.7%18.9%
Enterprise33.3%3.6%
Total page views82313
Total LLM citations1141,901

Azure Media Services

Azure Media Services is an extensible cloud-based platform that enables developers to build scalable media management and delivery applications.

Pros

    CometChat

    Real-Time Chat, Voice & Video SDK for Product Teams CometChat is a communication platform that lets developers add real-time chat, voice, and video to any app or website. UI kits, SDKs, and APIs for every major framework, plus no-code embeds for teams that need to move without engineering cycles. Moderation, notifications, analytics, and multi-tenant infrastructure are all built in. AI agents deploy on the same platform, inside the same conversations. CometChat powers 113,000+ apps, handles 7M+ messages per day across 163 countries, with a 7ms API response time and 99.999% uptime SLA.

    Pros

    • Ease of Use
    • Features
    • Easy Integrations
    • Customer Support
    • API Quality
    • Staff Support