G2 Vendor Directory

Azure Bastion vs. LogMeIn Rescue

A side-by-side comparison based on G2 review data.

MetricAzure Bastion

by Microsoft

LogMeIn Rescue

by GoTo

Overall rating4.54.5
Review count16239
Ease of use8.79.3
Ease of setup8.69.4
Quality of support8.79.0
Meets requirements8.69.3
NPS62.571.748879
Small Business20.0%32.9%
Mid-Market40.0%40.1%
Enterprise40.0%27.0%
Total page views731,090
Total LLM citations1113,153

Azure Bastion

Azure Bastion is a fully managed Platform as a Service (PaaS) that provides secure and seamless Remote Desktop Protocol (RDP) and Secure Shell (SSH) access to virtual machines (VMs) without exposing them to public IP addresses. By deploying Azure Bastion within your virtual network, you can connect to your VMs directly through the Azure portal or via native RDP/SSH clients, enhancing security and simplifying remote access management.

Pros

  • Time Efficiency
  • Ease of Use
  • Security Focus

LogMeIn Rescue

LogMeIn Rescue is an enterprise remote support platform that enables IT teams and customer support organizations to deliver fast, secure, and reliable technical support — to employees, customers, and remote devices — from a single, scalable solution. Built for moments when failure is not an option, Rescue combines purpose-built security, proven performance, and practical AI to help support teams resolve issues quickly and confidently — without compromising control, compliance, or end-user experience.

Pros

  • Ease of Use
  • Remote Support
  • Remote Access
  • Remote Control
  • Customer Support
  • Reliability