G2 Vendor Directory

axiUm Ascend vs. TrueLark

A side-by-side comparison based on G2 review data.

MetricaxiUm Ascend

by Exan Software, a Henry Schein Company

TrueLark

by Weave

Overall rating3.14.4
Review count1014
Ease of use5.79.1
Ease of setup0.08.6
Quality of support6.78.7
Meets requirements7.79.0
NPS-4050
Small Business10.0%85.7%
Mid-Market70.0%7.1%
Enterprise20.0%7.1%
Total page views26200
Total LLM citations23637

axiUm Ascend

Modular dental management software that includes electronic health record, scheduling, and chart tracking.

Pros

    TrueLark

    TrueLark AI for dental is for DSOs and multi-location dental practices. It's an AI-powered patient communications solution that integrates with your PMS. TrueLark AI answers 100% of missed calls and converses with patients via SMS or web chat. Patients can book/cancel/reschedule appointments and get answers to questions right in the text thread with a few clicks. Our clients convert phone calls to bookings convert online leads to new patients, reduce costs and improve the patient experience. Plus, the monthly cost is less than a week's wages for a front desk or call center employee.

    Pros

    • Communication
    • Response Time
    • Text Messaging
    • Appointment Management
    • Communication Ease
    • Helpful