G2 Vendor Directory

AWS Systems Manager vs. Puppet Enterprise

A side-by-side comparison based on G2 review data.

MetricAWS Systems Manager

by Amazon Web Services (AWS)

Puppet Enterprise

by Perforce

Overall rating4.54.2
Review count2643
Ease of use8.47.7
Ease of setup8.87.7
Quality of support8.68.7
Meets requirements9.08.5
NPS6439.534884
Small Business26.9%4.8%
Mid-Market30.8%35.7%
Enterprise42.3%59.5%
Total page views135233
Total LLM citations221295

AWS Systems Manager

AWS Systems Manager gives you visibility and control of your infrastructure on AWS. Systems Manager provides a user interface so you can view operational data from multiple AWS services and allows you to automate operational tasks across your AWS resources.

Pros

  • Ease of Use
  • Patch Management
  • Customer Support
  • Integrations
  • Easy Integrations
  • Patching

Puppet Enterprise

Perforce Puppet is an enterprise platform for secure infrastructure automation and governance. Built for platform, DevOps, and security teams, it enables organizations to define and enforce desired state across infrastructure, automate remediation, and scale with confidence. With policy-driven automation and support for both agent-based and agentless workflows, Puppet reduces manual effort while supporting continuous compliance across complex environments.

Pros