G2 Vendor Directory

AWS Systems Manager vs. OpsRamp

A side-by-side comparison based on G2 review data.

MetricAWS Systems Manager

by Amazon Web Services (AWS)

OpsRamp

by OpsRamp

Overall rating4.54.1
Review count2624
Ease of use8.47.9
Ease of setup8.87.7
Quality of support8.67.9
Meets requirements9.07.9
NPS6445.454545
Small Business26.9%16.7%
Mid-Market30.8%29.2%
Enterprise42.3%54.2%
Total page views135199
Total LLM citations221658

AWS Systems Manager

AWS Systems Manager gives you visibility and control of your infrastructure on AWS. Systems Manager provides a user interface so you can view operational data from multiple AWS services and allows you to automate operational tasks across your AWS resources.

Pros

  • Ease of Use
  • Patch Management
  • Customer Support
  • Integrations
  • Easy Integrations
  • Patching

OpsRamp

OpsRamp’s modern, SaaS-based platform provides enterprise IT teams and managed service providers comprehensive IT operations management (ITOM) from discovery to monitoring to remediation and automation in a single, unified solution.

Pros

  • Customer Support
  • Easy Integrations
  • Visibility
  • Ease of Use
  • Customer Satisfaction
  • Monitoring