AWS Service Catalog vs. Xurrent ITSM
A side-by-side comparison based on G2 review data.
| Metric | AWS Service Catalog | Xurrent ITSM |
|---|---|---|
| Overall rating | 4.2 | 4.6 |
| Review count | 30 | 87 |
| Ease of use | 8.6 | 9.2 |
| Ease of setup | 8.4 | 8.9 |
| Quality of support | 8.1 | 9.2 |
| Meets requirements | 9.1 | 9.0 |
| NPS | 42.307692 | 77.108434 |
| Small Business | 20.0% | 18.8% |
| Mid-Market | 23.3% | 29.4% |
| Enterprise | 56.7% | 51.8% |
| Total page views | 91 | 294 |
| Total LLM citations | 42 | 888 |
AWS Service Catalog
AWS Service Catalog allows organizations to create and manage catalogs of IT services that are approved for use on AWS. These IT services can include everything from virtual machine images, servers, software, and databases to complete multi-tier application architectures.
Xurrent ITSM
Xurrent is an AI-powered service and operations management platform that unifies ITSM, IT operations, and incident management on a single system of record. With an always-on AI fabric and deep automation, Xurrent helps teams eliminate silos, reduce MTTR, and keep the business running smoothly.
- Ease of Use
- Features
- Intuitive
- User Interface
- Efficiency
- Implementation Ease